Teamleader IT Servicedesk @ Moore
AMKP04373
Function
As Team Lead Service Desk, you are the driving force behind the positive experience of IT within the organization. You are the director who ensures that technology works for everyone and that colleagues feel optimally supported in their daily success. Your impact is directly visible in the end-user experience and the professional image of IT service delivery.
You are convinced that a great user experience starts with a motivated team. As a coach, you bring out the best in your people. You foster a culture of proactive helpfulness and clear communication. By implementing smart structures, you ensure insight, predictability, speed, and a high standard. By smartly utilizing technology, you transform IT into a modern 'enabler' that accelerates innovation throughout the company.
As Team Lead IT Service Desk, you will directly manage a team of approximately five Service Desk Engineers. Due to the rapid growth of the organization, there is a need for additional operational leadership, process innovation, and standardization. As Team Lead, you ensure that the IT Service Desk runs like a well-oiled machine and does so for the more than 2200 internal stakeholders spread across Belgium
Profile
- Operational Leadership: Able to lead a team based on trust, coaching, and clear priorities.
- Bilingualism (NL/FR): Able to switch smoothly between both national languages to optimally support both Flemish and Walloon offices.
- Pragmatism & "Hands-on" Mentality: Not shying away from rolling up one's own sleeves when the situation calls for it ("boots on the ground").
- Organizational Skills: Strong in bringing structure and standardizing processes in a rapidly changing environment.
- Communicative Impact: A bridge-builder who can align and advise various stakeholders (from employees to partners).
- Results-Oriented: Focus on delivering quality support on time and successfully integrating new acquisitions.
- Resilience: Remaining calm and effective when dealing with a high workload and changing priorities.
Offer
- Impact: Mandate to optimize your team and improve the functioning of Group Services.
- Culture: A people-centric "Great Place to Work" environment with the dynamics of a scale-up and the scale of a multinational.
- Flexibility: Work independent of location and time (working from home vs. office).
- Benefits: Market-conform salary, company car, 32 vacation days, CAO90 bonus, and comprehensive insurance.
Interested? Apply now or send your CV to rfe@amon.be
Copyright @ Amon 2026
Teamleader IT Servicedesk @ Moore
Moore Belgium has positioned itself in recent years as the largest independent accounting and consulting service provider in the country. The organization supports SMEs, mid-market companies, and local governments with a particularly wide range of services. This extends from classic Accountancy, Audit, and Tax & Legal support to specialized advice in Business Consulting, Corporate Finance, and Business Analytics. Although Moore is very strongly anchored locally with more than 60 offices spread across Flanders, Brussels, and Wallonia, the company also benefits from strong international leverage as a member of the global Moore Global network, enabling clients to be supported in more than 100 countries.
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