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IT Business Relationship Manager @ Oleon



As an IT Business Relationship Manager, you’ll need a deep understanding of the IT department, and you’ll need the skills to effectively communicate with multiple business units and to understand their technological needs.

In cooperation with the colleagues of IT and the related business owners at Oleon, you will discuss how to translate the business strategy into achievable projects, programs and roadmaps. You will also suggest improvement trajectories. You will regularly review, in consultation with your business peers and the overall Project Portfolio manager; the project portfolio composition and priorities within the allocated domains.

  • For each business unit, you develop technology strategies that align within the overall business strategy.
  • You perform the framing of new IT projects (discovery phase). 
  • You establish the medium and long term (1-3 years) business application roadmaps on the basis of the major business projects to come.
  • You ensure the business units understand the technology solution, overall solution delivery, and compliance to governance processes, architecture standards, etc.
  • You prepare cost-benefit analyses for projects and assist business stakeholders in prioritising projects. You work with stakeholders and project teams to prioritise requirements. You’ll also assist your business stakeholders in the DEFINE phase (see image). 
  • You’re responsible for coordinating major investment files (INVESCOM).

Next to assisting your business peer in formulating qualified project requests, you will manage a project charter signed off by both Business and IT (scope and governance in particular).

You stay abreast of new technologies and their ability to provide a competitive edge to assigned systems. Communicate to internal clients (business system owners) relevant IT innovations.

In addition, the IT Business Relationship Manager:

  • Is the driving force behind major IS developments within the framework of the strategy determined by the IT Department;
  • Promotes and directs its activities towards the rationalisation of solutions;
  • Is responsible for the proper planning of his/her activity.


Background and experience

  • You have a master’s degree equivalent experience;
  • You have at least 5 years of relevant experience as a Business Partner or similar role (e.g. Business Analyst, IT Project Manager, …);
  • You have application expertise (SAP, MES, TMS, CRM, etc.) for Business Domain solutions; experience in IT transformation projects and ERP / SAP environment is a big plus
  • You have experience in IS transformation projects with ERP deployment (preferably SAP);
  • You are familiar with ITIL principles and at least one project methodology;
  • You’re not a technical expert, but you have good knowledge of how an information system works (data models, etc.);
  • You can work at a high-level, overseeing the relationship between IT and multiple departments;
  • You have experience in international multi-cultural environments;
  • Understanding of Agribusiness and functional issues is a plus;
  • You engage your public with open, dynamic communication and presentation skills;
  • You are highly client focused and able to build relationships with key stakeholders on all levels of the organisation;
  • You have a result-driven mindset and you can work independently;
  • Mastery of office automation tools and ability to formalise studies / reports at a good level (e.g. project presentation in INVESCOM).


  • Strong communication skills
  • Ability to be collaborative and to encourage collaboration
  • Leadership
  • Understanding and solving business problems


  • English and Dutch and/or French


  • You are the first IT interface to business to understand business needs and strategy and translate it in IT Projects
  • You play a critical role in achieving successful business results;
  • You become part of an internationally active company, a market leader in its field;
  • You work on challenging projects and will grow both on a personal and professional level;
  • Well-being and retention management are held in high regard. The company is characterised by a family atmosphere where anyone can fit in;
  • The customer is central and they actively look for creative and innovative solutions to their challenges. Consequently R&D is a key component of the organisation;
  • Sustainability and Corporate Social Responsibility (CSR) are an integral part of everything they do. Optimum use is made of sustainable raw materials.


IT Director Algemeen, IT Director Infrastructure, IT Director Applications, PMO Manager / Director, Program Manager, IT Manager

IT Business Relationship Manager @ Oleon

Oleon, with head office in Ertvelde near Ghent and worldwide production facilities (Belgium: Ertvelde and Oelegem, Germany: Emmerich, France: Compiègne, Malaysia: Port Klang) is Europe’s largest manufacturer of oleochemical products.

Because of the favourable location of the plants, various transportation possibilities across land and sea are at Oleon’s disposal. Raw materials are purchased across the globe (sunflower oil from Europe and Argentina; tallow from Europe and South America; soybean oil from North and South America; palm (kernel) and coconuts from Malaysia, Indonesia and the Philippines; canola oil from Europe and Canada) and its end products are exported to over 100 countries. The natural chemistry of Oleon is everywhere.

The 5 production plants and several offices worldwide employ more than 1000 people. The head office is located in Ertvelde.

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