IT RECRUITING & STAFFING COMPANY OF THE YEAR
Team Lead @ oXya
AMCB03741
Function
The role of Team Lead is crucial in managing both the team and clients. You have the opportunity to take a leading role in a company that is a leader in digital transformation and cloud solutions.
As a Technical Team Lead, you are responsible for a team of 10 technical specialists and consultants. You are in charge of managing, organizing, and developing the team and are also the main point of contact for clients and suppliers. Additionally, you are responsible for project management, change management, incident management, disaster recovery, and business continuity planning for the environments supported by you and your team.
The team is responsible for setting up, maintaining, monitoring, securing, updating, and developing SAP ERP environments for clients, whether on-premise or in cloud environments. They provide infrastructure, SAP, and application expertise to ensure that clients' ERP environments operate within agreed-upon SLAs.
The team also offers advice on future developments and requirements based on the specific characteristics of each client.
You will be part of a team with a diverse and extensive technological background and knowledge. You have the chance to collaborate with competent and committed colleagues who aim to provide the best service to the customer as a team. This fosters a strong sense of unity with ample room for knowledge transfer and mutual technical support.
As a Technical Team Lead, you function as a technical expert and spend 70% of your time on more complex technical implementations.
In summary, as a Technical Team Lead, your diverse and broad tasks include:
- Leading and organizing the team based on customer needs, ensuring the timely service delivery of projects.
- Serving as the main technical contact for clients and suppliers from your role as a technical expert.
- Managing the technical environment of SAP BC: transport management, execution, and understanding.
- Finding technical solutions for specific customer requests.
- Resolving complex problem situations and identifying preventive measures/improvements to processes and tools.
- Evaluating the performance statistics of the environment.
- Implementing configuration changes.
- Keeping up-to-date knowledge of all operational security and emergency procedures.
- Developing expertise in specific technologies and procedures.
- Knowledge transfer to the rest of the team.
- Participating in and executing technical upgrades and migration projects.
- Installing and maintaining servers, operating systems, and network equipment.
Profile
In this challenging role where you enter a playground of technological possibilities and collaborate with experts from different domains, we are looking for a Technical Team Lead with the following background and experience:
- Higher education with a strong IT background.
- Minimum 5 years of experience as an SAP BC System Engineer/SAP Basis consultant.
- Experience in project management and customer contact.
- Initial experience in leading a team or ambition to grow into a technical team lead role in the short term.
- Proven hands-on experience with knowledge of Cloud and/or VMware, operating systems, databases, and management of installations, upgrades, and OS/DB migrations (Microsoft or Linux).
Competences:
- Analytical thinking and stress resistance.
- Communication skills and problem-solving ability.
- Team player.
- Strong sense of responsibility and autonomy.
Offer
- A leader in digital transformation with a unique service delivery model resulting in a 99% customer satisfaction rate.
- Opportunity to work in a dedicated, competent, multidisciplinary team managing a group of clients from offices in Leuven and Kortrijk.
- Many opportunities to learn in a high-tech context that invests in the latest technologies and innovations.
- A wide range of different tasks and technologies.
- Flat organizational structure and accessible management.
- Autonomy in carrying out assignments.
- A consistently growing company in the international cloud market.
- Team activities contributing to a pleasant working environment.
- A company committed to ethical principles.
- Flexible working hours, remote work options, an attractive salary including a company car, and a comprehensive package of fringe benefits.
Keywords
Team Lead @ oXya
oXya is an independent provider of cloud services, specialized in managed services and cloud solutions for hosting business-critical applications. The organization is active worldwide and helps large and medium-sized organizations to increase the efficiency and flexibility of their business-critical IT systems. oXya supports its customers in choosing, setting up and managing the best technical solution and set-up in function of the customer's needs. To this end, oXya acts as a SAP application hosting provider on various cloud platforms, including private cloud, AWS, Azure and Google Cloud. Recently, oXya was acquired by Montefiore, a private equity fund that specializes in SMEs and scale-ups. They took over the interests of the Hitachi Group.
oXya has around 900 employees, most of whom are technical SAP experts and IT specialists. The oXya team acts as an extension of the customer's own IT organization. The customers of oXya can be divided into 2 groups. On the one hand you have the very large companies, characterized by the complexity of the technical environment, including Decathlon, Engie, Total, Suez, Dior, Bridgestone, PwC … The second group of types of customers are organizations that have 24/7 production and where business- supported 24/7 must be, including VPK, Puratos, Sioen, Agristo, BekaertDeslee,… More and more customers rely on the services of oXya, right now they have around 400 customers in their portfolio. The organization is growing strongly.