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Service Operations Expert @ Alcon



As an Operations Expert you are accountable for managing one or many applications in the Production & QA IT organization across the multiple business process areas providing 24×7 application services to business users. Another important focus point is the integration of the applications with SAP.


  • You preferably have a college/university degree in IT or engineering;
  • Strong understanding of compliance / GxP;
  • Strong experience of enterprise-scale Application Management;
  • You preferably have at least 10 years of experience in manufacturing: knowledge of material master data, master data management, BOM,…;
  • You have work experience in the medical industry;
  • Strong vendor management experience in a global Application/Management setup;
  • ITIL certification is an advantage;
  • Ability to develop and maintain various application deliverables like user requirement specification, functional specification, design specification, database model, and test protocols;
  • Strong knowledge and programming experience with RBDMS like SQL Server and/or Oracle and/or DB2;
  • Strong knowledge of discrete manufacturing processes, and workflows. Knowledge of SAP or any ERP is a plus;
  • Technical expertise regarding data models, database design development, and data mining;
  • Familiarity with any programming languages like Visual Basic or .NET or C++ or Java.


Alcon offers you a challenging, international and interdisciplinary work environment. Investment in people is a
priority for Alcon. They offer a range of possibilities for personal development and career opportunities
within the group to motivated, qualified people. They offer you a competitive salary and benefit package.
The office is based in Puurs. Alcon supports a flexible work-life integration.

Are you interested in this vacancy? Amon is the exclusive recruitment partner for this role at Alcon. 
Contact Jasper Vandecruys for more information: – 0471 31 23 33

Copyright @ Amon 2020


ERP, Business Analyst

Service Operations Expert @ Alcon

Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With their 70-plus-year heritage, they are the largest eye care device company in the world – with complementary businesses in Surgical and Vision Care. Being a truly global company, they work in over 70 countries and serve patients in more than 140 countries. Alcon has a long history of industry firsts, and each year they commit a substantial amount in Research and Development to meet customer needs and patient demands.

Last year Alcon was split off from Novartis because Novartis will refocus on its core business: the sale of innovative medicines. Alcon's head office is located in Switzerland. In Belgium, there is a production plant in Puurs and a warehouse in Bornem. There are 450 permanent employees working. In Belgium the focus is on two main activities: the production of Custom Paks (tailor-made surgery packages for eye surgery) and surgical distribution.

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