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Scrum Master @ Doccle



As a Scrum Master at Doccle, you will have the opportunity to play a crucial role in the success of the company. You will work closely with the entire management team, allowing you to directly influence the direction of the organization. Coaching is an essential part of this role, as you must be able to coach and mentor other team members, help them reach their full potential and share your valuable experience. You will function as a change manager, which means facilitating change and guiding teams through the transition to new ways of working and processes. You have strong people management skills, allowing you to effectively communicate and collaborate with diverse teams, including product owners, developers and other stakeholders.

You will work closely with the different development squads, where you will be responsible for facilitating all ceremonies of an Agile working structure, ensuring that teams can focus on their core tasks. You are responsible for the collaboration running smoothly. You act as a bridge between product development and management, being able to personally bridge and be the point of contact for critical decisions.

Additionally, you elevate your role to an operational tactical level, being involved in the coordination of larger projects, in addition to your Scrum Master duties. You are an advocate of servant leadership, encouraging and supporting team members to take responsibility for their work. You are hands-on and driven, taking full responsibility for the process to ensure everything goes to production in a timely and
high quality manner.

Your time allocation includes 10% as a Release Manager, ensuring that releases run smoothly and meet the highest quality standards. You will also spend 10% of your time in Project Management, coordinating larger projects and working with project managers to keep everything on track. The other 80% of your time is spent driving the Agile process, ensuring that teams work effectively and achieve their goals.

– Coach and support multiple Agile development teams, helping them understand and implement
Scrum practices effectively.
– Facilitate all Scrum events (daily stand-ups, sprint planning, sprint reviews, and retrospectives)
to ensure transparency, inspection, and adaptation.
– Work closely with product owners to define and prioritize the product backlog, ensuring that
user stories are well-defined and estimations are accurate.
– Remove impediments with regard to delivery wherever necessary, from ideation to release.
– Foster a collaborative and positive team atmosphere to encourage high-performance and
continuous improvement.
– Promote a culture of self-organization, ownership, and accountability within the development
– Track and communicate team velocity, sprint progress, and project metrics to relevant
– Identify opportunities to enhance the Agile process and suggest process improvements to
optimize team productivity and deliverables.


– Proven experience working as a Scrum Master in a fast-paced SaaS or technology-driven
– Strong knowledge and practical application of Agile methodologies, specifically Scrum.
– Excellent communication and facilitation skills, capable of promoting a positive and productive
team dynamic.
– Ability to handle multiple priorities and adapt to change in a dynamic work environment.
– Solid understanding of software development processes and best practices.

– You bring a good dose of humor and enthusiasm to the table;
– You have the ability to motivate and coach people
– You have a can do attitude
– You can keep a good overview and set priorities;
– You have the ambition to make things better, demonstrating a constructive-critical approach
– You do not only point out problems, but also propose solutions;
– Creating the Doccle application is teamwork. You’ll have to be able and enjoy working within a


– You will play a key role in a fast growing and innovative organization
– The Doccle organization combines the best of both worlds: the characteristic agility of a
scale-up environment on top of a financially stable business model;
– The horizontal organizational structure with short lines of communication allows quick
decision making and strong visibility of your efforts;
– The Doccle offices are located in Leuven. You’ll be able to work from home;


Scrum Master

Scrum Master @ Doccle

Doccle, known for its innovative platform, is a Belgian scale-up and pioneer in digitization of the administrative process. In 2012, Acerta, Telenet and CM united to set up a new platform for the digitization of all kinds of paper documents. Three completely different companies with completely different objectives (telecom player, HR service provider and health insurance fund) had one common problem: all three struggled with their digital administration. Through joint efforts, they developed and launched Doccle in 2014, Belgium’s first digital administration platform. With this platform, every Belgian citizen can send documents, receive payments and have them signed digitally. Paper invoices or documents, passwords and complicated registration are no longer required. In addition, the platform serves as a legal archive for the digital documents that an end-user sends and receives.

Since the launch of Doccle, the number of end-users, documents and partners has grown exponentially. In 2018, 1.25 million Belgian citizens made an account on Doccle and a total of 92 million documents were sent via the platform. Now, Doccle continues to grow with more than 2.6 million end-users and the storage of more than 125 million documents per year.
Doccle also closed partnerships with more than 100 companies, both in public and private sectors. Examples of industries are the banking sector, hospitals and health insurance, HR and payroll companies,… This exponential growth in partners and end-users is a “network effect”. New cooperatives attract new end-users.

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