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Lead Consultant Dynamics 365 CRM @ KPMG



The Lead Consultant MS Dynamics 365 CRM will be involved in quality, assurance, post implementation process optimizations, advisory during and after large D365 implementations.

  • You take ownership on key positions that determine the success or failure of the project. This takes besides IT knowledge also soft skills such as good communication, leadership, building customer relations, and a strong dedication to quality.
  • Following the market developments and trends, you will be part of the expansion of our team, services and the corresponding opportunities in enterprise solutions;
  • You take up a role in CRM implementation projects, going from leading workshops, gathering requirements and performing functional analysis on business processes and optimization possibilities up to implementing solutions within scope and budget. Training end-users and enabling change is also part of the role. 
  • You'll build enduring, trust-based relationships with your clients. You will help them address their most complex issues to achieve best-in-class Technology solutions. You will guide the client trough complex business transformation programs by being involved in the full implementation lifecycle;
  • You take on the role of Technical Lead / Solution architect so that you can advise and coach your team in terms of content.



For the role of Lead Consultant Dynamics 365 CRM, we are looking for someone with the following background:

  • You hold a Master’s degree preferably in economics, informatics or engineering;
  • You have minimum 5 years of hands-on experience and you were involved in multiple CRM implementation- or advisory projects as a process- or functional consultant;
  • You have the ability to work independently, as well as in project teams and take ownership and responsibility;
  • You are fluent in English and Dutch with at least a good understanding of French; 
  • One or more certifications in PMI, Prince2, Sure Step or other project management methodologies is considered as an advantage;
  • Knowledge and/or certification in Microsoft Dynamics, SAP, Oracle, MS SQL, SSRS, SFC is considered as an advantage.




KPMG is rated Top Employer in Belgium and offers an attractive salary package in accordance to expertise and ambitions. 
They offer multiple opportunities for career advantages within the organization or within a specific knowledge domain where you will be a part of an ambitious and growing team where you help to give direction and focus.

KPMG's success is based on bringing top talent together which creates a stimulating and inspiring environment. You will work on one of KPMG's multi discipline ERP/CRM enabled business transformations that combines Strategy, target Operating Model, Process optimization, change management and Microsoft ERP/CRM knowledge.

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Lead Consultant Dynamics 365 CRM @ KPMG

KPMG provides Audit, Tax, Advisory and Accountancy services. They work closely with their clients, helping them to mitigate risks and grasp opportunities.
KPMG operates in 153 countries and has more than 207.000 people working in member firms around the world.
Their flexible, multidisciplinary teams of high performing people use their expertise and insight to give the clients tailored business advice and to guide them through the complexity of today’s local and international issues and regulations.
In Belgium, KPMG has approximately 1300 professionals working in Brussels (brand new offices located at the airport of Zaventem, next to Microsoft), Antwerp, Ghent, Hasselt, Liège, Louvain-la-Neuve, Oevel and Kortrijk.



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