IT Operations Manager Sri Lanka
AMCB04060
Function
In this critical role, the IT Operations Manager will take charge of building and scaling the IT team in Sri Lanka, ensuring high levels of performance, engagement, and professionalism. The goal is ambitious, yet achievable: grow the team organically from 20+ to 200 employees over the next four years. This growth will be driven by a focus on creating a performance-driven environment that aligns with both local dynamics and Raketman’s global standards of excellence.
As a key decision-maker, the IT Operations Manager will leverage their experience in the IT sector and deep understanding of Belgian entrepreneurial culture to develop and execute strategic plans. These plans will support the company’s vision while fostering innovation, collaboration, and forward-thinking within the team.
Beyond traditional management responsibilities, the IT Operations Manager will be instrumental in establishing a robust operational structure. This includes implementing efficient processes and systems that drive productivity and scalability while creating a work culture that prioritizes integrity, teamwork, and entrepreneurial spirit.
Responsibilities include, but are not limited to:
- Leadership and Management:
As the leader of the IT start-up in Sri Lanka, you will oversee the day-to-day operations, provide guidance, and foster a collaborative and innovative work environment. You will be instrumental in building, mentoring, and expanding the team as the business grows.
- Expertise in IT:
Acting as the subject matter expert in your IT domain, you will leverage your knowledge to make informed, impactful decisions. Your expertise will ensure the successful execution of key projects and initiatives, driving value for the business and its stakeholders.
In addition, you will spend 10% of your time on IT technical projects, billable for clients.
- Strategic Alignment:
You will be responsible for translating the organization’s overall strategy into actionable goals and processes, ensuring that the team operates efficiently and in line with company objectives will be a top priority.
Profile
The ideal candidate for the IT Operations Manager role possesses a combination of technical expertise, leadership skills, and cultural adaptability:
- Preferably, the candidate holds a Master degree in Computer Science, Business Management, Commercial / Business Engineering or similar field.
- A strong general foundation in IT, coupled with an entrepreneurial spirit that drives innovation and growth.
- Experience with building a high-performing, multi-cultural team.
- Proven experience in evaluating data trends, identifying areas for improvement, and ensuring decision-making aligns with strategic objectives.
- Excellent communication skills, with the ability to engage and influence internal teams, senior leadership, and external stakeholders.
- Relevant experience abroad is a plus, ideally in an Asian environment. This can be compensated by demonstrating an interest in the region.
Competences
- Entrepreneurship
- Open-mindedness
- Team Spirit
- Empathetic Leadership
- Accuracy
- Analytical insight
- Focus on quality
- Decisiveness
Language skills:
Excellent English & Dutch written & verbal communication skills are a must.
Offer
- Opportunity to shape the future of a growing trusted IT Partner for Belgian companies, offering a diversified portfolio while benefiting from a dynamic international environment.
- Unique international opportunity to live and work in Sri Lanka for at least four years, immersing yourself in the vibrant culture of the country while also fostering a strong Belgian business culture within the company. Colombo, the capital of Sri Lanka, serves as the economic heart of the country and plays a crucial role in regional trade, industry, and the service sector.
Amon is the exclusive recruitment partner for Raketman. Please get in touch with Charlotte Buydens, cbu@amon.be if interested.
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