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Head of IT @ Tom&Co



At the moment the IT organisation is stuck in an approach of putting out fires and it lacks the strategic insight and in-depth operational approach required to be able to support the company’s expansion.  A key aspect of the continued growth strategy is having a high-performing and solid IT organisation that acts as a true business partner. High-performance and scalability are preconditions to be able to support a growth strategy on a company level.

The Head of IT will be responsible for: 

  • Strategy: Translating the business strategy into an IT strategy, IT architecture and road map with a focus on operational excellence, including the integration of e-commerce;
  • Business Relationship Management: The Head of IT sits on the Retail Committee and together with the Board of Directors and the main business stakeholders, including the franchisees, he/she will map out existing needs and think proactively to develop solutions. The goal is for IT to fulfil the role of service provider and business partner in the organisation;
  • Program management: Creating and safeguarding coherent project management with its inherent aspects of resource allocation, budget management, stakeholder management and risk management;
  • People management: Identifying the required competencies, being able to forge, enthuse and manage a team in the realisation of operational objectives. The Head of IT plays a key role in designing the future IT architecture and identifying the necessary resources;
  • Process Management: Analysing, optimising and developing information and business processes in order to contribute to the operational excellence of the organisation as well as the customer experience. 



  • Preferably you have a master’s degree in IT (or equivalent work experience);
  • You are familiar with the retail industry and the processes involved;
  • You have demonstrable experience with:
    – IT strategy and the development of a vision and road map
    – Business relationship management
    – Project and program management
    – People management
    – Budget management
    – Process management
  • You have experience implementing and facilitating change projects;
  • Thanks to your strong analytical skills you find solutions quickly and efficiently and you are able to map out the needs of the business and translate them into a concrete IT strategy;
  • You can think strategically, identify opportunities and take the necessary initiatives to capitalise on them.



  • Tom&Co is the Belgian market leader in Pet Care and is characterised by strong growth in France. With an entrepreneurial mindset it is their ambition to become one of the most innovative and attractive retailers for pet care in Europe;
  • You will become part of an expanding organisation that wants to continue to invest in IT;
  • This multi-faceted position comes with a great deal of responsibility and room for personal input in the development of the IT strategy;
  • The position involves appealing project-based work with a great deal of autonomy and the opportunity to build experience in a company with clear growth ambitions.



IT Manager

Head of IT @ Tom&Co

Tom&Co is the pet food and pet care specialist. The company was established in Belgium in 1991 and today occupies an indisputable leading position in the market. Their range consists of more than 7000 products that can be found in 170 stores across Belgium, Luxembourg and France. The company generates a turnover of 210 million EUR.
Tom&Co is an organisation in full growth. The role of IT is crucial in this. For this reason they are looking for a Head of IT.


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Griet SaeyAccessible from Monday to Friday during office hours
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