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Digital Transformation Specialist @ Torfs



The aim of the Digital Transformation Specialist is to analyse, improve and make current business processes and ways of working more intelligent. This new role has been created because there is a need for a ‘challenger’ for the business as usual, someone who explores how to make business operations more efficient. The Digital Transformation Specialist will have the opportunity to map Torfs' business processes and implement newer technologies. There is a need for someone who can clarify and implement the importance of modern methodologies to make the business work more efficiently and intelligently.

The Digital Transformation specialist is responsible for raising the business's level of knowledge in new technologies, including process automation and AI. The Digital Transformation specialist will explore how AI can help and inspire the business, take the business through new technological developments, and implement and assess AI-driven applications across departments.  

The role consists of 4 core components:

  • Architecture: The Digital Transformation Specialist will perform in-depth analysis to understand the current state of affairs and identify improvement opportunities, with the aim of optimising and improving business processes.
  • Implementation: Implementing technical optimisations and intelligent business processes, the specialist will focus on improving processes and integrating advanced technologies into business operations.
  • Business Support and Transformation: The Digital Transformation specialist will support and transform the business by making processes more intelligent using data.
  • Training: By training employees and making them aware of new technologies and AI, the specialist will be able to increase internal knowledge at Torfs as well as be the bridge between IT and Business. 


Experience and background

  • You have at least 2-3 years of working experience in process optimisation;
  • You have a thorough knowledge and eagerness to learn the Microsoft Stack;
  • You are passionate about technology implementation in the context of automation (e.g. experience with RPA, vba scripting, Python,…). AI knowledge is a plus (know that there are sufficient internal resources available to train the specialist in this);
  • Knowledge of data analysis tools such as Power BI, Tableau, and Cliq is a plus;
  • Experience in the retail sector is an asset.


  • You have sharp analytical thinking skills and can quickly familiarise yourself with new areas;
  • You have project management skills to manage the implementation of technological solutions;
  • You communicate clearly and proactively with different departments;
  • You have a pragmatic mind and are an out-of-the-box thinker;
  • You have a proactive attitude and the ability to come up with innovative solutions to improve processes.

Language skills

As a Digital Transformation Specialist, you are proficient in the Dutch language.  


  • Working at Torfs is fun! At Schoenen Torfs, they are proud to say they have been awarded the Best Employer in Belgium by Great Place to Work for 10 years (!) in a row. In June 2019, as icing on the 10-year cake, they even became the Best Employer in Europe. Torfs is a place where you come to work with a smile, where you have fun with your colleagues, can be proud of the fruits of your efforts and are given the confidence and space for self-development;
  • You will join a driven team where there is room for training, development and, above all, a lot of job satisfaction! There are numerous opportunities for professional development and training within the organisation. 
  • At Torfs, a lot of attention is paid to personal development and work-life balance;
  • At Torfs, they offer the possibility of hybrid working, allowing you to work 2 to 3 days from home and the other days from the offices in Sint-Niklaas and/or Temse;
  • Because you collaborate with various departments, implement a training policy (on technical topics) & technical solutions, are a leader in terms of AI vision within the company, you can go in all directions afterwards and continue to grow horizontally / vertically. 
  • You get a nice salary package supplemented with meal vouchers, result-oriented bonus, laptop, phone. You will work in the regime of a 36-hour week (so half a day off every week), on top of your 26 days' holiday you will get an extra day of birthday leave; 
  • You will return to a rapidly changing retail environment where the importance of IT is strongly recognised and which offers plenty of challenge.

Amon is Torfs' exclusive recruitment partner for this position.
Interested? Please contact Louise De Potter via

Copyright @ Amon


Digital Transformation Specialist @ Torfs

Schoenen Torfs, headquartered in Sint-Niklaas, was founded in October 1948 and is a 100% family-run business. Currently, the fourth generation is in charge. Meanwhile, Schoenen Torfs has more than 78 shops in Flanders and since April 2018 you can also find them in Dinant and Marche-en-Famenne in Wallonia. The webshop is available 24/7 in Flanders, Wallonia and the Netherlands. 
The company has 700 employees and achieves an annual turnover of EUR 180 MIO (reference year 2019). Since 2006, Torfs has been one of the best employers in Belgium and they have also been voted Belgium's Best Shopping Chain in the footwear category every year. Together with their employees, the company wants to be and remain the most customer-friendly shoe retailer. At Schoenen Torfs, you will find more than just shoes, handbags and accessories. The family character guarantees a number of important values within the company. They want to be a company for and by people and are committed to 360° care for all their stakeholders: customers, employees, shareholders, suppliers and society. As a family business, it is in our genes to care for each other and the society we live in. Sustainability policy therefore plays an important role in the mission ‘360° care leads to 360° profit’.

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